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Delivery Policy

Last updated 2026-06-29

Effective date: 2026-06-29. jusAudio, operated by Kalmantic Inc, sells digital products only. We do not ship physical goods. This page explains how and when you receive what you buy.

Plain-English summary. Your song and cover art are generated and delivered to your library within about a minute of a successful payment and generation. There is no shipping, no shipping fee, and no delivery address.

What you receive

Delivery time

Generation typically completes in about a minute. Your song appears in your library as soon as it's ready and is available immediately. If a payment is briefly held for review by Paddle, delivery completes as soon as the payment clears.

Delivery confirmation

You receive an on-screen confirmation and a receipt email from Paddle for each purchase, and the song appears in your library. If a purchase isn't reflected within a few minutes, contact us.

No physical shipping

Because everything is digital, we don't collect a shipping address or charge shipping or handling. Any billing address collected by Paddle at checkout is used only for payment and tax purposes.

If something goes wrong

If a song isn't delivered or a generation fails after payment, email support@jusaudio.co with your receipt or transaction id. We'll re-generate it or, where it genuinely can't be delivered, refund it under our Refund & Cancellation Policy.

jusAudio is operated by Kalmantic Inc. Last updated 2026-06-29.

More: Terms of Service · Privacy Policy · Refund & Cancellation Policy · Content & Acceptable Use Policy · Cookie Policy